Manager, Quality and Reliability

Position Summary and Responsibilities:

Responsible for implementation of the policies and procedures to ensure adherence to the quality assurance system and oversight of a team that promotes customer satisfaction. Champions ISO certification, continuous improvement efforts and defect reduction initiatives to establish an effective quality assurance program. Initiates and implements quality improvement activities as appropriate during bring up and to enhance the performance of the company’s production. Educate and train employees as to their impact in the quality management system.

Essential Duties and Responsibilities include the following:

• Lead ISO certification activities.

• Plan and lead device reliability planning and testing.

• Serves as the primary quality assurance resource for problem identification, resolution, and continuous improvement.

• Supports concurrent engineering efforts by participating in design development projects representing quality assurance and the customer.

• Performs root-cause analysis and other problem-solving activities regarding nonconformance of products and processes to identify effective corrective actions and process improvements.

• Oversee calibration program.

• Communicates quality issues, trends and losses to all relevant organizational departments.

• Interfaces with supplier and customer quality representatives concerning problems with quality control and assure that effective corrective action is implemented.

• Responsible for compliance including leading internal and external quality audit functions.

• Reviews technical publications, articles, regulatory standards, trends and abstracts to stay abreast of issues in the quality control industry.

• Approves and submits proposals and budgets considered feasible to management for consideration and allocation of funds.

• Serves as a member of senior management team providing guidance and leadership to management including formulation or changes to policies.

• Establishes operational objectives and directs subordinates to achieve assignments by providing leadership, assigning tasks and checking work at appropriate intervals to determine status of assigned projects and ensure goals are met within organization goals of budget, time requirements and high level of quality.

• Prepares reports for internal and external customers.

• Identifies obstacles to achieving business goals and provides solutions or seeks out appropriate assistance; Determines allocation of resources and equipment.

• Ensures the working environment is clean, organized and safe for employees at all times; Understands and ensures staff complies with all safety and environmental policies and practices.

• Works to avoid erroneous decisions or failure to achieve results that may cause scrap, rework, use of excessive overtime, and/or delays in schedules.

• Interacts with subordinate supervisors, outside customers, and functional peer groups at various management levels. Interaction normally requires the ability to inspire and gain cooperation of others, to conduct or aid others in conducting presentations or to exchange information.

• Daily availability to include evenings and weekends when necessary to reach goals and deadlines.

Supervisory Responsibilities

This job provides high level leadership and management to functional area(s). Carries out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include providing leadership to employees, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education and/or Experience: Bachelor's degree in technical discipline for production/quality and engineering/sales engineering related positions and in a related business discipline for Quality/Reliability/Product-test  related field and 15 years’ of directly related experience and/or training; or equivalent combination of education and experience. Master’s degree highly preferred. Position requires a minimum of 5 years’ supervisory/management experience.

Language Skills: Ability to read, analyze, and interpret common scientific and technical journals datasheet, and/or legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to senior/Corporate management and customers. Firm and practical knowledge of semiconductor physics, reliability,  quality and failure analysis. Ability to lead company through ISO9001 certification

Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. 

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills: To perform this job successfully, an individual should have a general knowledge of Google Suite, Microsoft Office and ERP/MRP Software. 

Other Skills and Abilities:

• Working knowledge of ISO9001 and/or AS9100

• Working knowledge of Lean Manufacturing/6 Sigma

• Customer and supplier audits

• Knowledge of specific software (design, statistical analysis, ERP…)

• US Citizenship

To apply for this position, send your resume and a cover letter to careers@ferricsemi.com 

Ferric is unable to provide sponsorship for employment visa status for this position.